Using The Online Repair Tool in Office 365 to Fix Common Issues

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Using The Online Repair Tool in Office 365 to Fix Common Issues.

If an Office application such as Word or Excel isn’t working correctly, frequently restarting your computer will fix the problem. If restarting your computer does not resolve the situation, the Office repair tool is a frequent solution.

NOTE: You will need your current Office 365 account information (email address and current password).  If you do not have this, contact your system administrator.

Right mouse click on the Windows logo key, select Control Panel.

This will open the Control Panel window.

Select Programs > Programs and Features.

This will open the Programs and Features window.

Scroll up or down to find the entry titled: Microsoft Office 365

Click on Microsoft Office 365 and then select Change from the top menu.

The Office repair tool will be displayed.


Select the Online Repair option.

Click the Repair button..

A progress indicator will be displayed.

When the repair process is complete, restart your computer.

Disclaimer: The contents of this document are provided “AS IS”.  This information could contain technical inaccuracies, typographical errors and out-of-date information. This document may be updated or changed without notice at any time. Use of the information is therefore at your own risk. In no event shall 425iT be liable for special, indirect, incidental or consequential damages resulting from or related to the use of this document.
Warning: Some of these discussions have steps that can result in application failures and data lost.  It cannot be stressed enough – you must always have a full data backup prior to performing any changes or updates to your computing environment.  If you have any questions or are not qualified to work on the equipment – hire a trusted IT service provider.
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